Shipping policy

Shipping Policy

Order Processing

All HΛΛSE orders are carefully packed and shipped from New Zealand.

Orders are typically processed within 1–3 business days.

You will receive confirmation once your order has been dispatched.


New Zealand Shipping

We currently offer shipping throughout New Zealand.

Estimated delivery:

2–5 business days after dispatch

Delivery times may vary depending on location and courier delays.


Australia & International Shipping

International shipping options are available and will continue to expand as HΛΛSE grows.

Available shipping locations, rates and estimated delivery timeframes will be displayed at checkout.


Incorrect Shipping Information

Please ensure your shipping details are correct before completing your order.

If you notice an error, contact us as soon as possible at:

hello@haasevelo.cc


Lost or Delayed Orders

Once an order leaves HΛΛSE, delivery times are managed by the shipping provider.

If your order appears delayed or missing, contact us and we’ll help resolve the issue.


Contact

For shipping questions:

hello@haasevelo.cc